BEYG APPAREL (SMC-PRIVATE) LIMITED ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application, website, and related services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy.
1. Who We Are
BEYG APPAREL (SMC-PRIVATE) LIMITED provides apparel-related services, including but not limited to custom stitching, alterations, uniform solutions, bulk order support, size assistance, and related customer inquiry services.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
- our mobile application
- our website
- customer inquiry forms
- booking or service request forms
- contact and support communications related to our Services
3. Information We Collect
Depending on how you use our Services, we may collect the following information:
A. Information You Provide Directly
When you fill in a booking form, inquiry form, or contact form, we may collect:
- Full name
- Phone number
- Email address, if provided
- City
- Service type
- Quantity or order-related details
- Notes, messages, or special instructions
- Any other information you voluntarily submit to us
B. Communication Information
If you contact us by email, phone, contact form, or other communication methods, we may keep a record of your communication and the information you share with us.
C. Technical or Basic Usage Information
When you use our website or app, certain limited technical information may be collected automatically for functionality, security, analytics, or troubleshooting purposes. This may include:
- device type
- browser type
- app version
- operating system
- basic diagnostic information
- website usage data
D. Optional Website Data
If our website uses cookies or similar technologies, we may collect limited browsing-related information to improve performance, user experience, and website functionality.
4. Information We Do Not Intentionally Collect
We do not intentionally collect:
- sensitive financial information through the app unless explicitly required in a secure and disclosed workflow
- government identification numbers
- health information
- precise location data unless clearly needed and separately disclosed
- contacts, call logs, SMS, or other restricted device data unless explicitly required for a feature and lawfully disclosed
Google Play requires developers to accurately disclose how data is collected and handled, including by third-party SDKs, and places extra requirements around restricted permissions and sensitive access.
5. How We Use Your Information
We may use your information to:
- receive and manage service inquiries
- process booking or request submissions
- respond to customer questions
- contact you regarding your inquiry or request
- improve our customer support
- enhance the performance, usability, and safety of our Services
- maintain internal records related to service requests
- detect, prevent, or address technical or security issues
- comply with applicable legal obligations
6. How We Share Information
We do not sell your personal information.
We may share information only in the following limited situations:
- with staff, representatives, or service providers who need it to help us operate our Services
- with technical providers supporting hosting, communication, analytics, or website/app functionality
- when required by law, regulation, court order, or legal process
- to protect our legal rights, users, systems, or business operations
- in connection with a business restructuring, merger, or transfer, where legally permitted
If we use third-party service providers or SDKs, their involvement should also be reflected accurately in your Play Console Data safety answers.
7. Data Retention
We keep personal information only for as long as reasonably necessary to:
- respond to your inquiries
- manage service requests
- maintain business records
- resolve disputes
- enforce agreements
- comply with legal obligations
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Google Play's Data safety guidance also requires developers to describe how user data is protected, including relevant security practices.
9. Your Choices
You may choose not to provide certain information. However, if you do not provide necessary details, some services, inquiries, or booking-related features may not function properly.
You may also contact us to:
- request correction of inaccurate information
- ask questions about your information
- request deletion of information, where applicable
- request that we stop using your information for certain communications, where applicable
10. Account Deletion and Data Deletion
If our Services do not provide account creation, then no account deletion workflow may be necessary at this time.
If we later introduce account creation, user login, or stored user accounts, we may provide account deletion and related data deletion options as required by applicable platform rules. Google Play separately requires account deletion paths when an app supports account creation.
11. Cookies and Similar Technologies
If you use our website, we may use cookies or similar technologies for:
- essential website functionality
- performance monitoring
- improving user experience
- remembering basic preferences
- analytics, where applicable
You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, email apps, maps, dialers, or communication services. We are not responsible for the privacy practices, content, or policies of third-party services. We encourage you to review their privacy policies before sharing your information.
13. Children's Privacy
Our Services are not directed to children as a primary audience, and we do not knowingly collect personal information from children without appropriate authorization or supervision where required. If you believe a child has provided personal information to us inappropriately, please contact us so we can review and take appropriate action.
14. International Transfers
If our service providers or technical infrastructure involve systems located outside your country, your information may be processed in other jurisdictions, subject to reasonable safeguards where applicable.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- service improvements
- operational changes
- legal or regulatory updates
- technology or security changes
When we make updates, we will revise the "Effective Date" at the top of this Privacy Policy. Continued use of the Services after an update means you accept the updated Privacy Policy, to the extent permitted by law.
16. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at: